Person Responsible for the Protection of Personal Information

Person Responsible for the Protection of Personal Information

At Sono Simple, the protection of personal information is an important responsibility. We have designated a person responsible for overseeing the protection of the personal information we collect, use, retain, or disclose in the course of our activities.

Contact information for the responsible person

Person Responsible for the Protection of Personal Information
Name / title: [Name / Title]
Sono Simple
5025 Sherbrooke West, Suite 425-A
Westmount, QC H4A 1S9
Phone: 438-375-4314
Email: info@sonosimple.com

Role of the responsible person

The person responsible for the protection of personal information is responsible in particular for:

  • supervising personal information protection practices;
  • responding to questions related to confidentiality;
  • receiving and processing access or correction requests;
  • receiving complaints related to the protection of personal information;
  • supporting the application of internal privacy policies;
  • participating in the management of confidentiality incidents, where applicable;
  • ensuring that personal information is handled securely and in compliance with applicable obligations.

Making an access or correction request

You may contact the responsible person if you wish to:

  • find out what personal information we hold about you;
  • request the correction of inaccurate or incomplete information;
  • withdraw your consent, where possible;
  • ask a question about the use or disclosure of your information;
  • make a complaint about the protection of your personal information.

Your request must include enough information to allow us to identify you and process your request securely.

Processing requests

We will process requests within a reasonable timeframe, in accordance with applicable laws. In some cases, proof of identity may be requested in order to protect your personal information.

Complaints

If you have a concern about how your personal information is handled, we invite you to first contact the person responsible for the protection of personal information. We will make reasonable efforts to respond to your request and resolve the situation.